In today’s digital world, online shopping and membership programs are everywhere. But with convenience comes caution, as unfamiliar websites like completesave.co.uk scam often raise red flags. Many users wonder, “Is Completesave.co.uk a scam?” This question pops up frequently due to unexpected charges or confusion about the service. In this article, we’ll explore Completesave.co.uk, its offerings, user experiences, and whether it’s a legitimate service or something to avoid. Let’s break it down in a clear, engaging way to help you make an informed decision.
What is Completesave.co.uk?
Completesave.co.uk is an online savings and cashback membership program operated by Webloyalty, a Swiss-based company running similar programs globally. It partners with well-known UK retailers like Ticketmaster, Argos, and Trainline to offer members cashback rewards and discounts. The idea is simple: join the program, shop through their platform, and earn perks like 10% cashback at over 1,000 stores or 20% off gift cards.
However, the service has sparked debate. While it’s not a scam in the legal sense, many users report feeling misled due to unclear sign-up processes or unexpected charges. Let’s dive deeper into how it works and why the “Completesave.co.uk scam” label exists.
How Does Completesave.co.uk Work?
Understanding the mechanics of Completesave.co.uk is key to determining its legitimacy. Here’s a step-by-step look at the process:
- Shopping with Partners: When you shop at a partner retailer, a pop-up or prompt may appear offering cashback or rewards. For example, after buying tickets on Ticketmaster, you might see an offer for a discount.
- Sign-Up Process: Clicking the prompt leads to a registration page for Completesave.co.uk. You enter your details, including payment information, and agree to the terms. The program offers a 30-day free trial.
- Membership Fees: After the trial, a monthly fee (typically £15-£18) is charged unless you cancel. This fee grants access to ongoing cashback and discounts.
- Earning Rewards: Members can earn cashback by shopping through Completesave’s platform and may receive bonuses like a welcome cheque for additional purchases.
Sounds straightforward, right? Yet, many users claim they didn’t realize they signed up, leading to surprise charges. This confusion fuels the “Completesave.co.uk scam” narrative.
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Why Do People Call Completesave.co.uk a Scam?
The “Completesave.co.uk scam” label stems from user experiences rather than outright fraud. Here are the main reasons people question its legitimacy:
- Unclear Sign-Up Process: Many users report signing up unknowingly. Pop-ups during checkout can be mistaken for one-time offers, not recurring memberships. Terms about monthly fees are disclosed but often buried in fine print.
- Unexpected Charges: Charges appearing as “WLY*Completesave.co.uk” on bank statements catch users off guard, especially if they don’t recall joining. A 2021 X post highlighted a user discovering £15 monthly deductions after booking a train ticket, believing it was fraud.
- Cancellation Challenges: Some users find cancelling memberships difficult, citing long wait times or unresponsive customer service. A Trustpilot review from 2025 noted frustration over an £18 charge for a service the user didn’t recall joining.
- Ethical Concerns: Critics argue that Completesave’s model preys on distracted shoppers, using pop-ups to “trick” them into subscriptions. A Digital Spy forum post from 2019 called it a “common scam” after unauthorized £15 charges appeared.
Despite these issues, Completesave.co.uk is a registered business with legitimate partnerships. It’s not a scam in the sense of being a fake company, but its practices raise ethical questions.
Is Completesave.co.uk Legitimate?
Strictly speaking, Completesave.co.uk is not a scam. It’s a legal service with a clear business model. According to its website, it has served thousands of members, offering real cashback at retailers like Boots and Expedia. The company emphasizes that charges only occur after users manually enter payment details and agree to terms.
However, legitimacy doesn’t equal transparency. A 2024 article noted that while Completesave discloses fees, the sign-up process can confuse users, leading to distrust. For those who actively use the service, the rewards are genuine, but the risk of unintended enrollment overshadows its benefits for many.
How to Avoid Issues with Completesave.co.uk
If you’re considering Completesave.co.uk or want to avoid surprises, follow these tips:
- Read Terms Carefully: Before clicking any cashback offer, review the fine print. Look for mentions of trials or recurring fees.
- Check Bank Statements: Regularly monitor your account for unfamiliar charges like “WLY*Completesave.co.uk.” If you spot one, contact customer service immediately.
- Cancel Promptly: If you sign up, note the 30-day trial end date and cancel before charges begin. Use the contact number (0800 389 6960) or email (customerservice@completesavings.co.uk).
- Contact Retailers: If you believe a partner site (e.g., Ticketmaster) shared your details without consent, email their privacy team to investigate.
- Report to Authorities: If you suspect unethical practices, file a complaint with the UK’s Information Commissioner’s Office (ICO) after contacting the retailer.
By staying vigilant, you can enjoy online shopping without falling into subscription traps.
Conclusion
So, is Completesave.co.uk a scam? Not exactly. It’s a legitimate cashback program with real benefits for savvy users. However, its unclear sign-up process, unexpected charges, and cancellation hurdles have earned it a questionable reputation. The “Completesave.co.uk scam” label reflects user frustration rather than outright fraud. To stay safe, read terms carefully, monitor your bank account, and cancel unwanted memberships promptly. By understanding how Completesave works, you can decide if it’s worth your time—or if you’d rather steer clear.
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Completesave.co.uk Information Table
| Aspect | Details |
|---|---|
| Service Type | Online savings and cashback membership program |
| Operator | Webloyalty (Swiss-based company) |
| Membership Fee | £15-£18/month after 30-day free trial |
| Key Benefits | 10% cashback at 1,000+ retailers, 20% off gift cards, welcome bonus cheque |
| Common Complaints | Unclear sign-up, unexpected charges, difficult cancellation |
| Contact | 0800 389 6960, customerservice@completesavings.co.uk |
| Legitimacy | Registered business, not a scam but criticized for transparency issues |
FAQs
1. Is Completesave.co.uk a scam?
No, it’s a legitimate cashback program, but many users feel misled due to unclear sign-up processes and unexpected charges. Always read terms before joining.
2. How do I cancel my Completesave membership?
Contact customer service at 0800 389 6960 or email customerservice@completesavings.co.uk. Ensure you cancel before the 30-day trial ends to avoid fees.
3. Why am I being charged by WLY*Completesave.co.uk?
This charge indicates a Completesave membership. You likely signed up via a partner retailer’s pop-up. Check your account and contact them to cancel.
4. Can I get a refund for unauthorized charges?
If you didn’t consent to the membership, contact Completesave and your bank. You may also complain to the partner retailer (e.g., Ticketmaster) for a refund.
5. How can I avoid similar subscription traps?
Read all terms before entering payment details, avoid clicking pop-up offers, and regularly check your bank statements for unfamiliar charges.
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